We put four principles into practice to ensure that your billing cycle runs smoothly from start to finish. And we take the financial health of your practice seriously so you’re free to do what you do best: take care of patients.
Front Desk Accountability
Most denied claims stem from something as simple as an inaccurate data entry at your front desk. We provide continuous training and feedback to your support staff to prevent repetitive errors that delay your payments.
And because accountability is in our DNA, you can count on our team to be accountable to for the results of their work too.
Unparalleled Expertise
Sending out bills for a simple office visit is easy. Accurately charging and collecting for office-based surgical procedures requires advanced expertise. Our coders have advanced cardiovascular certification and we leverage their knowledge to maximize your allowable reimbursement.
Constant Communication
The vast majority of billing companies rely on support teams overseas to boost their profits. This is a problem because your patients and their insurance companies do not answer the phone in the middle of the night. Our team is 100% U.S. based and we meet frequently with our clients to resolve problem claims. And we conduct our work during your normal hours of operation.
Automated Tools
Even though our service is high touch, we still use technology to make the job easier for you and for us. And we don’t charge extra fees for that technology. Our software solutions help you capture charges on the go, know if a high value claim is delayed, and receive feedback from our certified coders. And it also helps your patients pay their bill on time without feeling hassled in the process.