At ARCS, we offer services that ensure you’re covered from first meeting with a patient through the last bill paid.
Credentialing
Delays in credentialing lead to delays in payment, or can cause new providers to miss out on reimbursement altogether. Our credentialing team is efficient and knowledgeable, ensuring your payments commence quickly.
For clients that need a little extra help, our credentialing team can also manage your hospital privileging and medical licensing.
Charge Capture
Of course we submit the charges for your in-office services, but we also provide you with a handy app for your mobile device to capture charges for work you perform in the hospital or other locations outside the office.
We also systematically track claims using advanced software that alerts you if submission is ever delayed on a high dollar claim.
Coding
The amount of reimbursement you receive for your work depends on how accurately the services are documented - and coded. Our certified cardiovascular coders evaluate every surgical procedure to ensure you receive the maximum allowable reimbursement. We also provide regular feedback on documentation to providers, helping to improve compliance and increase revenue.
Accounts Receivable
Billing for office-based procedures can be complex and a typical claim can include more than a dozen line items. Every claim and every dollar of your money counts, so we continuously monitor to ensure that every line item is accurately paid. If a denial occurs, we immediately engage with the payer to appeal and work with your office staff if further information is needed.
Collections
We understand that our work is a reflection on your work, and our customer service skill with patients is second to none.
Our innovative collection tools make it easy for your patients to pay their bills on time, and we work collaboratively with your office staff to ensure the practice is in full control of how patient collections are handled.
Compliance
Ensuring compliance with government payer regulations can be complicated, and even providers with good intentions can make a billing mistake. We have the expertise to prevent many problems with Medicare before they happen through proactive training and rigorous coding reviews. All ARCS team members receive compliance training annually.
Best-In-Class Reporting
Your ARCS Account Manager will meet weekly with your key staff members to provide continual updates on the health of your revenue cycle and solve any problems. Once a month, you’ll receive a custom revenue cycle management report that presents your financial information in a common sense, easy-to-understand format.