Dr. Christopher LeSar explains why he chose Accountable Revenue Cycle Solutions as his partner for medical billing services at his vascular surgery practice and OBL.
High Touch Improves High Tech
When it comes to medical billing in a high-deductible world, software and technology are crucial, but they’re not enough. Billing is essentially a people process, one that starts at your front desk and ends when a patient pays the final balance.
At ARCS, we work with Vascular Surgery, Interventional Cardiology and Interventional Radiology practices to put individuals—both staff members and patients—at the center of the billing process, keeping technology in its place as a tool that helps the process run easily and well.
Great Relationships Ensure Great Results
Many revenue cycle management companies like to talk about their sophisticated software. The problem is, they spend little time talking to the people behind the process. We know that the best software in the world can’t increase collections on its own; to get great results, you need great people. So, we become part of your team, building strong relationships with your staff and providing ongoing training regarding what’s going on in your revenue cycle. We interface respectfully with your patients to collect their balances, recognizing that we represent you every time we speak with them. And we take the health of your practice as seriously as you take the health of your patients.
When your cash flow is in your hands, you’ll have less money on the table and more in your bank account.
It’s a fact that often money is left on the table due to avoidable documentation errors. We reduce rejected claims by collaborating with staff and covering topics as simple as ensuring all information is typed correctly and as complex as understanding the importance of proper credentialing. We’ll help you decrease any bad debt by making it easier for patients to pay their bills, and we’ll deliver actionable, relevant reporting to you on a regular basis. And we get paid based on your income, so it’s in our best interests to ensure you’re getting paid, too.
Keeping it in-house is good; keeping it in-house with ARCS is better.
Going it alone can leave your practice vulnerable, with too much responsibility on the shoulders of too few people. If someone resigns, gets sick, or needs an extended leave, your billing practice can suffer. In addition, even the most dedicated staff can’t perform their best if they are relying on manual processes, which cost both time and money.
By becoming part of your team, providing front desk training, systematically tracking high-value claims, and using advanced software to automate charge capture and review coding on every surgery, we ensure your practice is protected.
